Call flow guides
Step-by-step pages for menus, playlists, payments, transfers, and every folder type in the portal.
Configure call flows, audio, folder trees, and portal settings β everything callers hear and experience.
This documentation is for operators and administrators who configure a phone system through the portal. It explains what each setting does on a live call, how folder types behave, and how to combine them into complete flows.
Work in progress
This site is being built out from the existing internal docs in docs/ and per-feature manifests. Pages marked as stubs will gain screenshots, examples, and troubleshooting sections over time.
| I want to⦠| Start here |
|---|---|
| Understand the portal layout | Portal overview |
| Build a press-1 / press-2 menu | Menu Β· Main menu example |
| Play audio files in sequence | Playlist |
| Take a payment on a call | Payment |
| Look up spoken template tags | Spoken templates |
| Restrict who can call in | Access lists |
/portal (port 3001).docs/mcp-builder.md (for AI-assisted configuration).