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Phone SystemOperator documentation

Configure call flows, audio, folder trees, and portal settings β€” everything callers hear and experience.

Phone system

What this site covers ​

This documentation is for operators and administrators who configure a phone system through the portal. It explains what each setting does on a live call, how folder types behave, and how to combine them into complete flows.

Work in progress

This site is being built out from the existing internal docs in docs/ and per-feature manifests. Pages marked as stubs will gain screenshots, examples, and troubleshooting sections over time.

I want to…Start here
Understand the portal layoutPortal overview
Build a press-1 / press-2 menuMenu Β· Main menu example
Play audio files in sequencePlaylist
Take a payment on a callPayment
Look up spoken template tagsSpoken templates
Restrict who can call inAccess lists
  • Active portal β€” production operator UI at /portal (port 3001).
  • Internal MCP docs β€” builder-oriented guides in the repo at docs/mcp-builder.md (for AI-assisted configuration).

Documentation for the phone system operator portal and call runtime.